Are Government Regs Making It More Difficult to Earn a Profit? Call This Number.

For those of us who simply want to the government out of our business lives, you might be suspicious after reading this.

Honest, I’m from the government and I’m here to help. Really.”

The Small Business Administration made their regular media pitch today for their Office of the National Ombudsman.

The National Ombudsman (let’s say those in the office as it is more than one person) assists small business in acting as a go-between for, and I should list these:

–Excessive federal regulatory compliance;

–Enforcement issues;

–Repetitive audits or investigations;

–Excessive fines, and


Founded to be an impartial liason, the Office of the National Ombudsman directs reported regulatory fairness matters to the appropriate federal agency for high-level fairness review. They are supposed to work across government departments to address the above concerns.

Another mission objective of the National Ombudsman is to reduce regulatory burdens and help small businesses succeed.

Congress established the Office of the National Ombudsman in 1996 as part of the Small Business Regulatory Enforcement Fairness Act (love those legislative names). Thelegislation was part of the GOP ‘Contract With America’ movement in both the 1992 and 1996 elections.

As an impartial liaison, the Office of the Naitonal Ombudsman reported regulatory fairness matters to the appropriate federal agency.

The National Ombudsman Can Help

  • If you’re a small business or represent one, a non-profit organization, or a small government entity (population 50,000 or less) – and –
  • If your comment or complaint directly involves a federal agency and federal regulation

How to File a Comment or Complaint with the National Ombudsman’s Office

Follow these three easy steps:

1.  Visit

2.  Complete the form as instructed. Here are a few tips:

  • Describe the enforcement, inspection, or compliance taken by the federal agency and the results
  • Briefly state the specific action or outcome you are seeking
  • Provide documentation of the action taken if available, such as correspondence, citations, or notices

3.  Submit the form directly online OR download the form and submit it by email, fax or regular mail:

  • Email:
  • Fax: 202-481-5719
  • Mail: U.S. Small Business Administration
    Office of the National Ombudsman
    409 3rd St, S.W.
    Washington, DC 20416

Keep in Mind! 

This process is not a substitute for any other action you may take regarding specific federal enforcement activity, so you should continue to pursue all legal and administrative remedies you believe are in your company’s best interest.

Need Help?

There are two ways you can contact the Office of the National Ombudsman:

  • Call: 888-734-3247 (888-REG-FAIR)

The Quad State Business Journal would like to know if any business in our Quad State region who has had an issue handled by the SBA’s National Ombudsman.

We want to know what you experienced—good, bad or even the ugly part. Of course we would like to give credit to a government office that really, truly, helped small businesses in their time of need.

Keep this information handy. We will let you know if we hear anything!


Reference link for SBA Ombudsman info:

About Jack Stephens

John 'Jack' Stephens comes from a family of business owners, entrepreneurs and consultants to small businesses—especially in the technical area.

He enjoys working with CEOs in developing new products and services for both current and future markets. He considers himself a business futurist in the style of a Faith Popcorn as to looking at the big picture developments in trending.

Jack also enjoys seeing the serendipity of two (or more) businesses working together in a joint-venturing or strategic alliance relationship—and thereby creating a third entity in a marketplace.

He has consultant for clients of all sizes—from the Fortune 100 category in firms such as Pitney-Bowes and Boise Cascade and also to one person entities. He particularly enjoys working with businesses less than 50 employees—as well as the start up entity.

He loves coaching non-competitive small business owners in his private Google Hangout as well as teaching inside and outside sales techniques.

Jack has also worked with Steve Lanning in helping companies and their management teams craft new and revised business plans.

Jack also enjoys what he calls 'creative disagreement' discussions! Reach him at

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